ALK Technologies Software Licensing
ALK Software (the "Software") includes
an activation based software licensing scheme both for base License products and
upgrade features. The Software is delivered with a Product Key Code of 25
digits ("PKC")*, which corresponds
to the purchased features. This PKC coupled with a license number (the "License Number"), created by the Software
when it first runs on your Device (the "Device")
or platform (the "Platform"),
generates an activation code which will unlock your Software for normal use.
There are two ways of activating your Software:
*Product Key Codes are not provided for some platforms
supported by ALK Software. In some instances A Google Order Number or similar mechanism
are provided instead.
- Automated Activation via Internet:
The entire process is automated and completely transparent to you if your Device
is connected to the internet when your run your Software for the first time.
You only need to enter your PKC on-screen, when prompted in the Software (the "Activation Screen") and activation will
be completed automatically
- Manual Activation: If your
Device is not connected to the Internet, the Manual Activation Screen on your device
provides you a License Number that you can enter in addition to your PKC at the
ALK activation web site http://activate.alk.com.
Activating this way will generate an Activation Number (the "Activation
Number") which you can enter into the manual activation screen in
your Software to complete activation.
For more information please visit our Frequently Answered
or Deactivating your ALK Software License
Once your Software has been activated on your Device, you may not use the Software
on another device unless the PKC, Google order number or any similar mechanism has
first been deactivated on the Device where you have it initially installed. If you
wish to transfer the Software on another Device with the same operating system you
may do so by:
This requires the following steps:
- deactivating the Software on the initial Device, and
- installing the Software and activating on the new Device.
It is only possible to transfer software between devices with the same operating
system, e.g. Android to Android or iPhone to iPhone.
- Open your Activation screen and click on the Deactivate button. Confirm that you
wish to deactivate the license on the current Device. Note that your Software will
no longer run on this device after this step.
- A Deactivation Code (the "Deactivation Code")
will be displayed. Enter the deactivation code and your PKC into the ALK Software
deactivation web page at http://activate.alk.com/deactivate . This page will confirm
that your PKC is now available for activation on your new device.
- Your Software can now be installed on your new hardware using the same PKC.
It is not possible to transfer software between devices that have different operating
systems (e.g. Android to iPhone).
The Software may include product activation and other technology to prevent unauthorized
use and copying. When provided with a Product Key Code, Google order number or any
similar mechanism, you will need to activate your Software with the associated method
in order to use it. If you try to activate an excessive number of times, the anti
Piracy Protection may cause your Software to lock and prevent you from further activating
If you encounter the following:
Error 1027: If you try to activate
too many times within a 7 (seven) day period or activate on multiple devices then
our Activation protection may lock out your Software for 7 (seven) days and provide
an activation error code 1027. This limit is a security measure designed to prevent
software piracy. The restriction should clear within the next 7 (seven) days and
allow you to continue to re-activate your Software If you feel this is not the case,
please contact ALK Support providing your CoPilot ID and PKC or Google Order Number.
Error Unable to Activate: If you
attempt to activate the software excessively then our Activation Protection may
eventually lock out your Software when you reach the maximum number of activations
for a given Software. This limit is a security measure designed to prevent software
piracy. Please note if you exceed the maximum permitted number of activations then
it will be assumed that you have attempted to unlawfully copy or distribute the
Software and you will not be able to activate the Software. If you feel this is
not the case, please contact ALK Support providing your CoPilot ID and PKC or Google
ALK Support can be contacted at www.copilotlive.com/support